frequently asked questions

Here is an overview of frequently asked questions

How long should my strap should be?

The perfect length is, of course, different from person to person. We recommend cutting the strap so the end of the strap sits right in the middle of the trackline when the belt is strapped.
That way your belt will fit, regardless of you putting on or losing weight around your waistline.

Still in doubt? Watch our video guide here:

What is the width of your straps?

All of our straps are 32 mm wide.

What kind of leather do you use?

All our leather straps are made of Full-Grain leather. This ensures that you can have the straps for years with the right care. To learn more about leather, read our leather guide here.

Our canvas straps consist of extremely durable canvas on the front and high-quality genuine leather on the backside.

What are your buckles made of?

Our buckles are mainly made of zinc alloy (95%).

3-4% aluminum and 1-2% mixed metals make up the rest.

Are your straps/buckles interchangeable?

Yes! All our buckles fit all straps. So, no matter what combination you put together it always fits.

With a Luxury Set, you get 6 possible belt combinations.

Do I have a warranty on my new Nordform belt?

We offer a lifetime warranty on all Nordform belts. If your belt ever stops working, we will replace or repair it for free.

Do I have extended warranty on other Nordform products?

Yes! All our products are covered by our Nordform 5 Year Extended Warranty. All Nordform belts are covered by the Lifetime Warranty.

Shipping time?

The delivery time on all products is typically between 1-2 business days in Denmark and 2-5 business days in Europe. If you order before 3 p.m., your package will most often be shipped on the same day.

However, there are a few exceptions in delivery times around e.g. Christmas, Black Friday, Father's Day, etc. - be sure to order in advance.

Shipping price?

You can see the different options with Postnord once you have put your products in the basket.

We offer free shipping in Belgium, Denmark, France, Germany, Luxembourg, Netherlands, Poland, and Sweden for orders above 350 DKK / 500 SEK / 50 EUR.

When can I rightfully return an item?

We are so certain that you will be satisfied with your Nordform belt that you have 100 days to return it. Of course, the right to return the item(s) does not apply if the product is not returned in the same condition in which you received it.

If you just want to exchange it for a different colour/variant – you can do it for free. Read more in the tab above.

Find out how to make a return in the tab below.

How do I return a product?

If you want to return your item, the easiest way to do so is to use our return portal here:

πŸ‡©πŸ‡° Open Return Portal for Denmark
πŸ‡§πŸ‡ͺ Open Return Portal for Belgium
πŸ‡«πŸ‡· Open Return Portal for France
πŸ‡©πŸ‡ͺ Open Return Portal for Germany
πŸ‡±πŸ‡Ί Open Return Portal for Luxembourg
πŸ‡³πŸ‡± Open Return Portal for Netherlands
πŸ‡΅πŸ‡± Open Return Portal for Poland
πŸ‡ΈπŸ‡ͺ Open Return Portal for Sweden

Using our Return Portal, DKK 49 / SEK 89 / 8 EUR will be deducted from your refund. Otherwise, you can arrange for returns to be sent to:

Nordform ApS
Att: Retur + your order number
Erhvervsparken Klank 11
8464 Galten
Denmark

Of course, the right to return the item(s) does not apply if the product is not returned in the same condition in which you received it.

Where can I read your terms and conditions?

You can find our terms and conditions by clicking here and our privacy policy by clicking here.
If you have any questions please contact us at hi@nordformstore.com

Did you not find the answer to your question?

Send us a message below or atΒ hi@nordformstore.com
Please write in English.

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